Terms and Conditions

Terms of Service – Softhue

These Terms of Service ("Terms") govern your use of the Softhue website and services. By accessing our website or placing an order, you agree to these Terms.

1. About Softhue

Softhue is an online store offering posters and wall art.
Our store is hosted on Shopify, which provides the platform that enables us to sell our products.

For any questions, you can contact us at:
info@softhue.nl

2. Use of Our Website

By using this website, you confirm that:

• You are at least 18 years old or have permission from a legal guardian
• You will not use our website for any unlawful or unauthorized purpose
• You will not attempt to harm, disrupt, or misuse our website or services

We reserve the right to refuse service to anyone at any time for valid reasons.

3. Products & Availability

All products are offered subject to availability.

We aim to display product descriptions and images as accurately as possible. However:

• Colors may vary depending on your screen
• Minor variations may occur due to production

We reserve the right to:

• Limit product quantities
• Discontinue products at any time
• Refuse or cancel orders when necessary

4. Pricing & Payments

All prices are shown in EUR and include VAT (where applicable).

We reserve the right to:

• Change prices at any time
• Correct pricing errors
• Cancel orders if incorrect pricing has been displayed

Payment must be completed at checkout using the available payment methods.

5. Orders & Acceptance

After placing an order, you will receive a confirmation email.

We reserve the right to cancel or refuse orders in cases such as:

• Suspected fraud
• Incorrect pricing
• Unusual or bulk purchasing behavior

If your order is canceled, you will be notified and refunded.

6. Shipping & Delivery

Shipping times are estimates and may vary depending on location and external factors.

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

Your right to return products is governed by EU consumer law.

For full details, please refer to our Refund Policy.

8. Intellectual Property

All content on this website — including images, designs, branding, and text — is the property of Softhue.

You may not:

• Copy, reproduce, or distribute our content
• Use our designs for commercial purposes

Without prior written permission.

9. User Content

If you submit reviews, comments, or other content:

• You grant us the right to use and display this content
• You confirm that your content does not violate any laws or third-party rights

We reserve the right to remove content at our discretion.

10. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for:

• The content of third-party websites
• Their policies or practices

11. Limitation of Liability

To the extent permitted by law:

Softhue shall not be liable for:

• Indirect or consequential damages
• Loss of profits, data, or revenue

Our liability is limited to the amount paid for the product in question.

Nothing in these Terms excludes liability where this is not permitted under applicable law.

12. Disclaimer

Our services and products are provided “as is” and “as available”.

We do not guarantee:

• That the website will always be uninterrupted or error-free
• That all information is always complete or up to date

13. Termination

We reserve the right to terminate or restrict access to our services if:

• These Terms are violated
• Fraud or misuse is suspected

14. Governing Law

These Terms are governed by the laws of the Netherlands.

Any disputes will be handled by the competent courts in the Netherlands.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page. Continued use of the website means you accept any updates.

16. Contact

For questions about these Terms:

info@softhue.nl